Shipping policy

Your order will be shipped from our warehouse in Stockholm, Sweden. Orders are shipped within 24 hours of placing the order, Monday through Friday. If the order is placed during a weekend or a public holiday, it will normally be sent the next weekday. Your order will be delivered to a delivery point near your residence.

Shipping outside Sweden costs the equivalent of EUR 11. The exact price in your local currency will be presented prior to payment. For free shipping see below.

How do I track my order?

You can easily track your order via the tracking link that you will find in your confirmation email that your order has been processed. If you can't find your email in your inbox, double-check that it hasn't ended up in your spam folder. All deliveries are made by DHL.

How many days will it take my order to reach me?

Normal delivery time, if nothing else is specified, is 1-4 business days within Sweden. Orders within Europe take 3-7 working days. During holidays and big sales, the delivery time may be slightly longer.

Jord of Sweden will not accept responsibility for any delays in the customs process outside of the EU.

 

How do I get free shipping?

You always get free shipping when you shop for over EUR 80 with us.

We hope you find something nice!

Which countries do you ship to?

We ship to all countries in Europe using EURO including the UK and Switzerland.

What about customs and VAT?

Within the EU, the EU's customs union applies and therefore no duty is charged. In connection with imports to countries outside the EU, customs duties and other expenses may arise, which you as the customer are responsible for paying.

The price you see in the store includes the correct VAT regardless of the country you are importing to and therefore no additional VAT is added.

If the package is not picked up, we will charge you for the shipping costs.